Depicting the Realities of a Fragmented Healthcare System in the United States.
A publication design exploring the intersection of user research and visual storytelling within the outpatient healthcare system. The project focuses on structuring complex medical information and patient pain points into an accessible, engaging, empathetic informational book.
DIGITAL ILLUSTRATION • PRINT • PUBLICATION
Skills
Graphic design
Digital illustration
User research
Publication design
Tools
InDesign
Adobe Illustrator
Interviews with Individuals and Healthcare Professionals on Navigating a Broken System
Through qualitative interviews with patients, physicians, and healthcare specialists, three core systemic challenges emerged.
1
A highly fragmented system places immense mental fatigue on patients trying to manage their own care pathways.
2
Individuals with chronic illnesses lack an effortless way to consolidate their medical history for their doctors.
3
A lack of transparent access to personal health data leaves patients feeling disempowered and unprepared for critical situations.
© 2026 Eunae Ko ݁₊ ⊹ . ݁˖ . ݁· Reflecting my Creator